Ambassador Service

YOUR WISH IS OUR COMMAND.

The Canyon Suites at The Phoenician is inspired by a rich history of gracious hospitality and characterized by a sincere desire to please. In all the Valley of the Sun, only here can you find this level of service.

Upon booking your reservation you will be contacted by an ambassador once your booking is complete…to confirm your travel plans and make arrangements for spa golf and other recreational activities.

You are warmly welcomed to your suite with a thoughtfully prepared amenity by our Executive Chef. At your request, Sterling Silver Coffee Service will be delivered to your suite each morning. We also invite you to be our guest in the elegant Canyon Suites Lobby to taste of our specialty coffees, teas, and fruit, served with an easy charm by a Canyon Suites Ambassador.

We'll see you in the lobby during our featured evening wine tastings, amid the soothing sounds of the Canyon Suites Waterfall. That’s when our Master Sommelier shares selections from our multi-million dollar master wine list of exquisite vintages. The complimentary wine tasting is accompanied by informed discussion and passionate appreciation, a treat for any wine connoisseur.

For a full listing of services, visit our Exclusive Menu page.

Exclusive Services

Whatever your pleasure, ours is to serve.

Personal Canyon Ambassador prearranges your visit and tends to your needs.

Sterling Silver Coffee Service brought to your suite at your request.

Morning and Afternoon Refreshments served in our private lobby with our compliments.

Afternoon Wine Tasting complimentary wine tasting with our Master Sommelier.

Exclusive Canyon Suites Pool, your private oasis with zero-edge pool, luxuriously appointed cabanas and high-speed wireless Internet.

Canyon Grill poolside lunch and beverage service.

Chauffeured Mercedes Service available for on-property amenities, the trailhead to camelback mountain or Scottsdale Fashion Square.

Therapeutic Turndown, - Therapeutic Turndown, a hot bath drawn with soothing sea salts upon request.

You are warmly welcomed to your suite with a thoughtfully prepared amenity by our Executive Chef.

Complimentary High-Speed Internet in your suite and wireless Internet in the lobby or poolside.

Daily Newspaper Delivery, with six publications to choose from.

Complimentary valet parking, health club privileges, and local and long-distance phone calls.

Guaranteed Reservations at all Phoenician restaurants and recreational activities.

Housekeeping Ambassadors on 24-hour standby, with twice-daily visits.

Two-hour Pressing Service guaranteed to keep your clothing fresh and crisp daily.

Pre-Departure Services arranged by your Personal Canyon Ambassador to take care of airport transportations, print airline boarding passes, and tend to any shipping needs.